Refunds, terms and privacy

If Unslow isn’t right for you, you can have a full refund within 14 days of purchase, no questions asked. Email support@unslow.app with the address you bought with, or reply to your receipt.

Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

Purchases are processed by Polar, which acts as the merchant of record: Polar handles payment, invoicing and sales tax, and its name may appear on your statement.

Unslow is free to download and try for 14 days. After that it needs a licence. One purchase gives you a personal licence for up to 3 Macs that you own or use yourself. You may not resell, redistribute or share your licence key.

You’re buying Unslow as it is today, to keep. The price covers the current version, and nothing more. If we release updates later, including a new major version such as Unslow 2, everyone who has bought gets them free, as a gift. They aren’t part of what you paid for, and we don’t promise that updates, or a new version, will ever come.

An activated licence only stops working if it’s refunded or you remove the Mac from it; being offline, or our licence server being unavailable, never switches it off. Every version stays downloadable on the versions page.

Unslow requires a Mac with Apple silicon (M1 or later) running macOS 14 or later. Apple can change macOS in ways we don’t control, so we can’t promise that an old version will run on a future macOS.

Unslow is provided as is. We work hard to make it accurate and safe: it never deletes files outright and moves anything you remove to the Trash. Even so, we can’t accept liability for data loss or damage beyond the price you paid. Please keep backups.

Unslow is an independent product and is not affiliated with or endorsed by Apple Inc. Mac and macOS are trademarks of Apple Inc.

The app collects nothing about you or your Mac. Unslow reads memory, disk and process information to show it to you, and all of it stays on your Mac. It has no analytics, no tracking and no account.

It goes online for these things only. About once a day it checks unslow.app for a new version; that request carries the app’s version number and nothing else, and you can turn it off in Settings. If you activate a licence, it sends the key and your Mac’s name to Polar, then again about once a week, to confirm it’s valid and when it was bought. The name lets you tell your Macs apart when you manage your licence. And only if you choose to check for app updates, it asks each installed app’s own update server, or the App Store, for that app’s latest version, the same request the app makes itself; you can turn this off in Settings.

This website counts visits with PostHog, hosted in the EU, without cookies: nothing is stored in your browser, and PostHog doesn’t keep your IP address. It records which pages are visited, which site sent you, your browser and device type, and clicks on Download and Buy, so we can tell which pages help. None of it is linked to you, and there’s no advertising, session recording or tracking across sites. The site is hosted by Netlify, which keeps standard server logs, such as IP addresses, for security and reliability.

When you buy, Polar processes your name, email and payment details under Polar’s privacy policy, and shares your email with us so we can deliver your download and licence key and answer support requests. We never sell or share your email.

To ask about or delete your data, email support@unslow.app.